Running the Educational Visit consists of 5 lessons that will help train your staff members to work well with your education clients. Lesson 1 covers the core of the educational visit by building a relationship and meeting your clients needs. Lesson 2 will lay out the ingredients for success in leading a “tremendous” education program. Lesson 3 will explain different educational formats and the pros and cons of each. We’ll also include some stellar tips and tricks. Lesson 4 will expose generational differences that impact learning methods. Finally, Lesson 5 will tie it all together. Lesson 1: The Core of the Educational Visit Education matters, but clearly the relationship you build with your client is the main ingredient to success. In this lesson, we discuss the value of providing meaningful content and easy to use technology, while always focusing on the relationship. We’ve deliberately created content with you—the client advocate—in mind. We believe relationships are the core of every educational visit and we know it’s you—not content—that drives relationships. Lesson 2: The Ingredients of Success Ultimately, we want everyone to have the opportunity to learn, no matter where they are in this journey. In this lesson, we learn that there are six stages to an educational visit: lesson planning, scheduling, socializing, client-centric class content, class discussions, and homework. Within each stage of the educational visit is an opportunity to build the relationship with your client. Lesson 3 & 4: Five Class Formats: Pros & Cons In this lesson, we’ll define five different class formats. We’ll empower you to choose the right format based upon the resources at your center, the content you will be teaching, and the unique circumstances in your client’s life. Each of the five formats has its own set of pros and cons based upon the classroom environment it creates. The first format we’ll introduce is the one-on-one in-person class. Its digital alternative, the one-on-one virtual class will be presented second. The third class format is a traditional in-person group, and the fourth is its digital alternative, the virtual group class. The last format we’ll discuss is the self-paced online class. Never underestimate the power of a thoughtfully planned educational visit. Lesson 5: Adjusting to Generational Learning Methods In this lesson, we will focus on three things: first, we’ll define who your youngest clients are as a collective; second, we’ll consider the things that make them unique; and last, we’ll discuss how that uniqueness should impact the way you connect. The goal of this lesson is to equip you—as a client advocate—to become your young client’s most trusted source for pregnancy-related information. With that goal in mind, let’s find out who Gen Z is as a collective, and how you can use this new information to reach each woman as an individual. Lesson 6: Putting It All Together We hope you can recognize how important you are in your client’s transformation process. The relationships you build with the women you serve mark their lives and impact their family legacy! We will discuss being client-centered, overcoming your technology fears, and enjoying your clients. In this closing lesson we will pull everything together by presenting some final principles that will help bring you success to leading your educational visits. Running the Educational Visit Taught by April Stockdale April Stockdale is the Director of Life Services at Essential Pregnancy Services in Omaha, Nebraska. She served Essential Pregnancy Services from August-December 2020 as an intern in Pastoral Studies. In an unexpected turn of events, she was asked to apply for her internship supervisor’s position. She now oversees four departments: Behavioral Health, Material Assistance, Case Management and Parenting Education. PART OF THE AWARD BADGE Onboarding with Free with BrightCourse subscriptions. www.BrightCourse.com (800) 767-7258 Br ightTraining: Courses to create strong and heal thy center-envi ronments .
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