PART OF THE AWARD BADGE Onboarding with BrightCourse Certification BrightCourse is a powerful platform that will help deliver the best content to your clients while enhancing and strengthening the relationship they have with their advocate. The technology is presented in an easy to consume manner and training will help each user and administrator use the technology more fully and with more ease. These certification classes, one for advocates and one for administrators, will provide the knowledge needed to make the technology work for the clients and organization. These classes will help remove the strain of teaching the technology and help you work on training in your center’s specific uses. Taught by Brandon Monahan Brandon Monahan created the backbone of the BrightCourse technology to help organizations grow their relationships with their clients. His dual emphasis on technology and philosophy created a solution that answers both the how and why of relational technology. BrightCourse reflects this in the constant striving to use technology to enhance relationships. Brandon’s teaching and pedagogy degree (and 10 years as a children’s pastor) help him bring joy and fun to information that is practical and important. BrightCourse Certification: Advocate Lesson 1: Enhancing Relationships with Technology Lesson 2: Getting Started: Overview & Icons Lesson 3: Managing Clients Lesson 4: Sending a Lesson Lesson 5: Running a Lesson Lesson 6: Reports, Grids & Awards BrightCourse Certification: Administrator Lesson 1: BrightCourse Overview & Philosophy Lesson 2: Setting Up Users, Permissions, & Preferences Lesson 3: Client Messaging, Video Chat, & Notes Lesson 4: Choosing and Assigning the Lessons Lesson 5: Class Options, Methods, & Best-Practices Lesson 6: BrightTraining: Staff Development 4. Knowledgeable staff is less frustrated with tech. 1. Tech savvy advocates focus more on client needs. 2. Relationships are enhanced through technology. 3. It is easy. And free with your BrightCourse account. More lives will be saved and changed. 5. Why Certify? Free with BrightCourse subscriptions. www.BrightCourse.com (800) 767-7258 Br ightTraining: Courses to create strong and heal thy center-envi ronments .
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